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Frequently Asked Questions

How long does shipping take?

Orders are typically dispatched within 1-2 business days and arrive within 3-5 business days nationwide. Orders over R750 ship free.

What is your returns policy?

We offer 30-day returns on unopened products. If something arrives damaged or isn't right, email us and we'll sort it out.

Are your products cruelty-free?

Yes — every Pretty as Pie product is cruelty-free and we never test on animals.

How can I track my order?

Once your order ships, you'll receive a tracking link by email. You can also reach out to us any time via email or message for an update.

Do you ship internationally?

Right now we ship nationwide only. International shipping is something we're looking into for the future.